State Farm® Insurance Agent Joseph Rooker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rose Hiett /Hiett Hound Hotel
August 7, 2025
5
out of
5
rating by Rose Hiett /Hiett Hound Hotel
"Joseph and his staff have been amazing! When State Farm decided not to renew my homeowners insurance, I went into panic mode! Joseph went to bat for me and had them look at my situation, ultimately after a review they reissued my policy. Also, I just don't have enough gratitude for Kylie Slay! Through the whole stressful process she has kept me informed, endured my constant phone calls for updates and has just been an all round wonderful person to work with. Thank you so very much!"
Jessica Shupiery
August 1, 2025
5
out of
5
rating by Jessica Shupiery
"I've had State Farm insurance for 20 years. Thank you to Janet Odom for her hard work and dedication to her clients. Joseph truly has a great team."
We responded:
"Thank you Jessica for your kind words even though you dealt with some unfortunate circumstances. We always try to treat our customers like we would want to be treated and help get answers. Janet has been a blessing to our customers and us for sure! We hope to be able to help you out in the future!"
Kristie Flippo
July 16, 2025
5
out of
5
rating by Kristie Flippo
"Dezaray Runions was very polite and very helpful I love doing business with her and she is very professional"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chris Shupiery
July 12, 2025
5
out of
5
rating by Chris Shupiery
"My agent janet odom goes above and beond work duties she does great and always gets it done.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kamry Knowlton
July 11, 2025
5
out of
5
rating by Kamry Knowlton
"I love Janet Odom at Joseph Rooker State Farm, I recently got a new vehicle she helped me get my old one replaced and explained everything so well. Insurance is sometimes hard to understand especially since this is my first time getting it on my own, but she makes sure to explain everything each time."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joseph Lay
July 11, 2025
5
out of
5
rating by Joseph Lay
"Ca me in today to find out about some insurance, Janet Odom greeted me as I walked in and helped me get my new insurance started really quickly and it was super cheap, so glad she made it quick and simple!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roland Moore
July 11, 2025
5
out of
5
rating by Roland Moore
"I don’t have to go in office much, but Janet Odom is always so helpful no matter if I come in or call. She always has a smile, and always ready to help! Joseph you got a good one there!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Angela Odom
July 11, 2025
5
out of
5
rating by Angela Odom
"Always cheerful and helpful with any of our questions or policies! Have been customer with this office for many years."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Malina Trull
June 11, 2025
5
out of
5
rating by Malina Trull
"Wonderful service! Dezaray Runions is who helped me and she was absolutely amazing, she was quick to provide me a quote and established the policy I needed quickly. I would definitely recommend her."
We responded:
"Thank you Malina for choosing our office and the great comments for Dezaray! We look forward to helping take care of your insurance needs. Be sure to tell anyone you refer to us to mention your name so we can recognize you for doing that. "
Brandon L
April 30, 2025
5
out of
5
rating by Brandon L
"I’ve had a great experience working with Kylie and Janet quoting my auto/ renters insurance. They were knowledgeable, responsive, and took the time to explain all my options in a clear and patient way. I truly felt they had my best interests in mind and made the process of choosing the right coverage stress-free. Highly recommend Joseph Rooker State Farm to anyone looking for honest and reliable insurance guidance!"
We responded:
"Thank you, Brandon! Kylie and Janet take pride in making sure they take care of our customers. We appreciate your business and kind words. We look forward to taking care of your insurance needs!"
Janet Odom
April 17, 2025
5
out of
5
rating by Janet Odom
"Absolutely love Kylie Slay! She is always super friendly on the phone and in person! Always so helpful and cheerful!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ida Schaub
January 8, 2025
5
out of
5
rating by Ida Schaub
"Dezaray is a dedicated member and is quick to respond and helpful to accommodate in any situation."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Randy
January 8, 2025
5
out of
5
rating by Randy
"I worked with Dezaray getting auto insurance through Gainsco and she helped me with life insurance which I highly encourage all younger people to invest in! Very satisfied with my experience from State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Chandra Warren
January 8, 2025
5
out of
5
rating by Chandra Warren
"Dezaray was great helping me. Great service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jessie Springer
November 22, 2024
5
out of
5
rating by Jessie Springer
"Dezeray Runions did an amazing job helping to set up my kids life insurance policies. She stream lined it and was super professional and kind. Highly recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Karley Hull
September 18, 2024
5
out of
5
rating by Karley Hull
"Dealt with Dezaray Runions today, super friendly, quick & knowledgeable! Thanks for the help!"
We responded:
"Thank you Karley for your comments for Dezaray! She is doing a great job helping our customers! We look forward to taking care of your insurance needs. "
Jo Ellen Johnston
September 6, 2024
5
out of
5
rating by Jo Ellen Johnston
"My agents name was Dezaray Runions. She handled all my needs for getting my 16 year old insurance complete."
We responded:
"Thank you for your kind words! I'm glad Dezaray helped make the experience easy for you! We look forward to making sure we handle all your insurance needs."
Dakota Mercer
August 20, 2024
5
out of
5
rating by Dakota Mercer
"I have had Joseph Rooker State Farm for 19 years. Great agent and wonderful staff!"
We responded:
"Thank you for supporting us over all those years! Long term customers mean so much to us and what we do. We appreciate your confidence in us and will continue to make sure we take care of you."
Sara Anthony
August 6, 2024
5
out of
5
rating by Sara Anthony
"this office is always fast and efficient!"
We responded:
"Thank you Sara! It was good seeing you today and catching up! We appreciate your support of State Farm and our agency."
McKenzie Llewellyn
July 30, 2024
5
out of
5
rating by McKenzie Llewellyn
"We love State Farm! Nicolette is the best agent to work with!!"
We responded:
"Thank you McKenzie! Nicolette is a great asset for us and our customers! We appreciate your support of State Farm and us!"
Racheal Simmons
July 30, 2024
5
out of
5
rating by Racheal Simmons
"My husband and I love state farm, Janet Odom is always so helpful and attentive to all of our needs when it comes to our insurance. I would recommend state farm to any one that needs good insurance, ask for Janet !"
We responded:
"Awesome to hear the kind words for Janet and State Farm! We appreciate your support of us and we are blessed to have Janet on our team!"
Michael
July 30, 2024
5
out of
5
rating by Michael
"This review is for the entire team but mainly with my experience with Nicolette she is always eager to help no matter the situation. Has always gave me the correct information the first time . ."
We responded:
"Thank you Michael! I appreciate your support and kind words for Nicolette. She is a great part of our team!"
Shellie Church
July 30, 2024
5
out of
5
rating by Shellie Church
"Dezaray at Joseph Rooker's office is awesome! We live out of state (we travel for work) and needed some assistance with a homeowner's claim for our home in Texas, and she went above and beyond to meet our needs! We were very grateful for her help. Thank you Dezaray!"
We responded:
"Thank you Shellie! Dezaray is always ready to help others and we appreciate having her on our team! "
Dana White
July 30, 2024
5
out of
5
rating by Dana White
"Great insurance company and awesome staff! Go see Nicolette for all of your insurance needs!"
We responded:
"Dana, Nicolette does a great job here and THANK YOU for your kind words and support! We all look forward to helping handle your insurance protection!"
Melissa Henderson
July 29, 2024
4
out of
5
rating by Melissa Henderson
"Mrs Flowers is respectful young lady that works very well at her job. She has helped me in several ways. State Farm has a great asset their team when hired her"
We responded:
"I agree Melissa! She has been a great asset to us as well as our customers! Thank you! "